Poor Performance Post Installation
Refer to this guide if you encounter problems with your hitch’s performance, post installation.
Disclaimer:
Safety First!
Cease Operation Immediately: If your hitch experiences issues locking or securing in place, stop using the equipment immediately to avoid potential hazards.
Stay Clear of the Hitch: Never stand under or near the hitch or any load being lifted. Falling hitches or loads can cause severe injury or death.
Seek Professional Assistance: If you lack the necessary mechanical skills or qualifications, do not attempt to repair the excavator or hitch yourself. Contact your local excavator dealer or AME for professional help.
Parts and Repairs: Always use appropriate spare parts to repair your excavator or hitch. Follow your excavator’s operating manual or dealership advice when repairing or replacing excavator components. AME can provide spare parts and repair kits for your hitch. You also have the option to send the hitch or specific components to AME for expert repairs and maintenance. Contact us for more information.
Remember, safety is paramount. Follow Safe Work Australia guidelines and seek professional assistance to prevent accidents and ensure the longevity of your equipment.
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Review installation guides for attachments in your excavator’s operation or owner’s manual. Ensure any safety mechanisms are configured correctly, pins align, bolts are tightened to your machine’s recommended torque and all hydraulic connections.
Q. Are there signs of incorrect installation?
Yes: Reinstall the hitch.
No: Proceed to next step.
Q. Does your machine have a pressure limiter installed?Yes: Ensure full pressure is available to your hitch.
No: Proceed to next step.
Q. If the hitch is installed correctly, is your machine experiencing issues lifting or moving with the hitch attached?Yes: Visit our troubleshooting page here.
No: Proceed to next step.
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Implement a maintenance schedule that includes regular inspections of the hitch and its components, you can find our recommended maintenance schedule here.
Make sure you’re using appropriate grease in your maintenance, we recommend Tuff Stuff, this is a premium EP2 grease for heavy duty applications. For more information, you can download the brochure here.
Look for signs of wear, loose connections and hydraulic fluid leaks. If found, replace worn parts. You can contact us here if you need to purchase spare parts.
If your hitch is new and you are experiencing these issues, contact us to discuss warranty repairs.
